Whitelisting Self-Enrollment

 ITX has officially implemented a self-enrollment system which can allow senders to whitelist themselves in the ITX spam filtering system. This enables a valid sender who is unable to send mail to an ITX mailbox the ability to override the spam filter, yet still allows the recipient the ability to reject mail from that user if they are truly a spammer.

The system involves several steps:

1. When a user's email is rejected, a rejection message is provided to the user, explaining the cause of the delivery failure. That message also provides direction to the sender to go to a particular web page. (HTTP://whitelist.itx.net/whitelisting.aspx)
2. This web page allows the sender to "enroll" themselves as a valid human sender to a particular recipient, by placing their email address and the email address of their intended recipient in the page. They then validate that they are "human" through the use of a CAPTCHA form.
3. After a short (5-minute) delay, that user's email address will be whitelisted for that recipient. The recipient is notified of the whitelisting function and receives a link to a blacklisting form, which would allow the recipient to block additional emails from that sender.

The implementation of this filter is another step in ITX's attempt to provide a spam-free work environment for our users, while still allowing those who are using the system to get the email that they need.

If you have a question about the system, or would like to learn more about it, please contact ITX support by sending an email to hostinghelp@itx.net or calling our toll-free number.